HERO Trainee

THIS IS AN  EXTERNAL JOB ANNOUNCEMENT.

THIS IS AN UNCLASSIFIED POSITION.

THE SELECTED APPLICANT FOR THE POSITION WILL BE SUBJECT TO A REFERENCE AND CRIMINAL BACKGROUND CHECK.

THE SELECTED APPLICANT FOR THIS POSITION WILL BE REQUIRED TO PASS THE PHYSICAL AGILITY TEST AND SUBMIT TO A PREEMPLOYMENT DRUG TEST.

PLEASE INCLUDE ALL RELEVANT JOB INFORMATION ON THE APPLICATION FOR CONSIDERATION.

ENTRY QUALIFICATIONS: 

·         Completion of a high school diploma or GED AND valid driver's license.   

AGENCY SPECIFIC QUALIFICATIONS: 

·    Committed to comprehend, learn and perform various emergency response procedures used to assist motorists with disabled vehicles, remove congestion causing incidents from the metropolitan interstate system, and observe/notify Transportation Management Center (TMC).

·     Must be able to work in and around interstate traffic. 

·     Must be able to perform the following physical attributes:

o   Lifts and carries job related equipment and material including but not limited to roadway, accident, and vehicle debris in a variety of environmental and physically demanding conditions.

o   Lifts and carries job related equipment and materials including but not limited to a hydraulic jack (weighing 75 pounds), truck tires, oil adsorbent, and multiple traffic cones, in a variety of environmental and physical demanding conditions.

o   Climbs and/or balances on vehicles, slopes, hills, roadway structures of varying heights to complete tasks in a variety of environmental conditions.

o   Walks, hikes, and/or crawls through incident sites possibly including rough terrain and obstacles to complete tasks in a variety of environmental conditions.

o   Stands and sits for extended periods of time to maintain work zone safety.

·         Must be able to demonstrate exceptional customer service experience.

·         Demonstrated competencies in basic reading and writing; receiving

          and responding to verbal communications in an appropriate manner.

·         Demonstrated ability to learn multiple computer programs/systems.

·         Demonstrated competencies in working and communicating with

          supervisors and co-workers in a professional and cooperative manner

          maintaining composure in stressful situations.

·         Displays a high level of commitment toward work and a high standard

          of ethical conduct.

·         Must be able to work a flexible schedule and adapt to change.

• Experience in a lead/supervisory role that demonstrates excellent customer service skills.
  

• Basic knowledge of operations in emergency services.
  

• Work experience in or with EMS, Fire, Law Enforcement, or other first    responder positions
  

• Possesses a Commercial Drivers License.
  

• Basic knowledge of proper radio protocol (i.e. Phonetic alphabet).
  

• Basic knowledge of auto repair procedures and/or basic traffic control methods.  
  

• Demonstrated ability to reason and make routine, sound decisions based on narrowly defined criteria or guidelines.
  
• Ability to effectively guide or direct others at an incident scene.
  

• Ability to manage own time effectively.
  

• Ability to gather and organize information effectively.